Returns & Refunds Policy
At Treasure Chest, we strive to ensure your complete satisfaction with every purchase. If you are not completely happy with your order, we offer a simple return and refund process to make things right.
Returns:
You can return most items within 2 days from the date of delivery.
The product must be unused, in its original packaging, and in the same condition as when you received it.
Some items, such as [list of non-returnable items, e.g., opened beauty products, sale items], cannot be returned.
Refunds:
Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method.
You will be notified once your refund has been processed.
Please note, shipping costs are non-refundable, and you may be responsible for return shipping charges.
Exchanges:
If you wish to exchange an item, please follow the return process and place a new order for the replacement.
How to Return an Item:
Contact our customer service team at [treasurechestin@gmail.com] to initiate your return.
Provide your order number and reason for the return.
Receive instructions on how to return the product.
If you have any questions or need further assistance, feel free to contact us!